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Key Facts
The Diploma in International Hospitality Management awarded by BTC aim to focus on the latest development in the hospitality industry. It will help the students to identify and understand the techniques and theory implied in the hospitality environment. Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry.
A hospitality course is not entirely complete without the On-the-Job-Training (OJT). Therefore our philosophy is to integrate classroom studies with supervised practical work experience directly related to academic and career goals.
Learning outcomes
Mode of delivery
Lecture / Tutorial / Seminar / Workshop (Lab Work)
CURRICULUM/PROGRAMME STRUCTURE
Elective Module (CHOOSE 1)
Introduction
The Diploma in Travel and Tourism is a qualification developed that equips learners with skills and knowledge to gain competence in management in the fast–changing tourism industry.
Course Objectives
Learners are required to complete a wide range of modules ranging from budget, market research, ethics, business strategies, managing change and crisis, human resource and travel operations.
Course Outlines
The course covers the following knowledge and skills areas.
Duration
Mode of Instruction
The following methodologies will be adopted:
Certification
Upon successful completion of the course, participants will receive a Diploma in Travel & Tourism Certificate.