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Hotel Management

Diploma in International Hospitality Management

Key Facts

  • Duration: 8 months (full-time), 12 months (part-time)
  • Industrial Attachment programme or project: 6 months
  • Intake dates: Start every month (except December) / modular 
  • Delivery Mode:
    • Live Online
    • On campus

The Diploma in International Hospitality Management awarded by BTC aim to focus on the latest development in the hospitality industry.  It will help the students to identify and understand the techniques and theory implied in the hospitality environment.  Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry.

A hospitality course is not entirely complete without the On-the-Job-Training (OJT).  Therefore our philosophy is to integrate classroom studies with supervised practical work experience directly related to academic and career goals.   

Learning outcomes

  • To evaluate and understand the importance of the hospitality industry’s nature.
  • To develop the professional skills that is acquired in the hospitality industry.
  • To enable students to make managerial level decision and develop problem solving skills in achieving good customer service.
  • To always keep up to date on the technological advancement in the hospitality industry.
  • To motivate students to continue their higher education in the hospitality industry

Mode of delivery

Lecture / Tutorial / Seminar / Workshop (Lab Work)

CURRICULUM/PROGRAMME STRUCTURE

  • Introduction to Accounting and Finance
  • Business Environment
  • Information Management
  • Hospitality and Tourism Management Project
  • Managing People, Organisations and Management

 

Elective Module (CHOOSE 1)

  • Strategic Management in the Hospitality Industry
  • International Marketing for Hospitality and Tourism Management
  • Marketing Management

Diploma in Travel and Tourism

Introduction

The Diploma in Travel and Tourism is a qualification developed that equips learners with skills and knowledge to gain competence in management in the fast–changing tourism industry.

Course Objectives

Learners are required to complete a wide range of modules ranging from budget, market research, ethics, business strategies, managing change and crisis, human resource and travel operations.

Course Outlines

The course covers the following knowledge and skills areas.

  • Introduction to Travel and Tourism
  • Meetings, Incentives, Conventions and Exhibitions
  • Tourism Marketing
  • Travel Agency Operations
  • Visitor Attractions Management
  • Business Communications
  • Economics
  • Financial Management
  • Human Resource Management
  • Tourism Research

Duration

  • Full Time: 6 Months

Mode of Instruction

The following methodologies will be adopted:

  • Lectures
  • Group Discussions
  • Assessments
  • Case – Studies
  • Exercises & Activities

Certification

Upon successful completion of the course, participants will receive a Diploma in Travel & Tourism Certificate.